At Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the food on the table, we welcome you home!
Cracker Barrel is seeking a PC Technician to repair and troubleshoot issues with Home Office and store equipment (computers, scanners, printers, PDA’s, check readers, touch screens, POS equipment, etc.). This person will diagnose the problem with faulty equipment and repair and clean the equipment for return to Home Office or stores. This person will also be responsible for stages and ships repaired equipment to replace faulty equipment or new equipment for scheduled replenishment for stores and Home Office. Our ideal candidate will deploy vendor or travel to stores for scheduled and emergency maintenance and repairs and travel to new stores to install computers, peripherals, and network systems.
Education and Experience
• High School Degree, Computer Certification in Computer Operations, Technical Repairs, Hardware and Software installation and maintaining, or equivalent work experience.
• Comp TIA A+
• Comp TIA Server +
• Any Brand Certifications- HP, Dell, Lenovo, Xerox
• CWTS Specialist
• With practical application experience
• Hardware Repair Ability to learn and adapt to changing technology
• Customer service
• Decision Making
• Planning & Organization
• Team Commitment
Work Environment
This role is a fully in office role. Onsite Monday-Friday.
NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
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